Privacy Policy
Who are we?
We are Outvoicer OÜ. We are a multinational organisation, headquartered in Estonia (reg code 17527906).
Our customers in Latvia are serviced through Outvoicer SIA. (registration number 40203781356).
Personal data we may process
We may process the following information:
- Email addresses of our users
- Email addresses of customers of our users (as some invoices are sent to email)
- Information on services provided by user
- Correspondence and communications with us
- IP address
Where we store your data?
Digital Ocean - Amsterdam (EU) data center - hosting provider for the production environment. Amazon Web Services - Frankfurt (EU) data center - storage of files (PDF, JPG, XML).
How we store your data?
Your data is kept in Destination Server in an encrypted database, where each company has their own user and unique password.
Your files (PDF, JPG, XML) are kept in destination server in encrypted with company specific unique password.
Your credentials to API services and other sensitive data is separately encrypted with a Destination Server specific key and kept inside the company specific encrypted database.
The password to decrypt your data and files is kept in another instance - the Main Server.
The Main Server keeps all data in encrypted database.
The Main Server performs request user authentication and authorization and in case of a non-erroring request connects request with Destination Server, where data and files are decrypted with the password from the Main Server.
Data processors
- Zone Media OÜ - domain registration, email server. Data center in Estonia.
- Cloudflare - DNS service and https certificates. Uses closest available data center to you.
- Mailgun - EU data center (Germany) - API for sending emails. Main use cases - sending PDF invoice to customer email relies on this service provider.
- SendGrid - E-mail sending API. Main use cases - sending PDF invoice to customer email relies on this service provider. Read Data Protection Ammendum.
Optional data processors
- Billberry OÜ - E-invoice operator for customers who have turned this service on. Data centers in Finland and Germany.
- Fitek SIA - E-invoice operator for Latvian customers who have turned this service on.
- OPEN AI Inc - In case you use the "Excel with AI" import feature, the first few lines of your EXCEL file are sent to Open AI for translation and categorisation to make sure, which column responds to which invoice item.
- CostPocket OÜ - automatic robot digitisation of already issued invoices.
Data hosting and OCR subprocessors for CostPocket:
- Microsoft Ireland Operations Limited - Data center in Germany.
- Google Cloud EMEA Limited - Data center in Germany.
- Google Cloud EMEA Limited - in case our correspondence is through @costpocket.ee email address,
Right to be forgotten
You can delete all your data from the server with with a click of a button yourself.
All data includes:
- All registered customers
- All registered products
- All issued invoices (data and all related JPG, PDF, XML files)
- All integration credentials
Backup strategy
This server is backed up 1 time a week by Digital Ocean. Each backup is available for a time of one month.
Privacy policy for this website (www.outvoicer.com)
This website is hosted in AWS Frankfurt (EU) data center.
Cookies
This website uses cookies to improve your experience and understand how you use our site. We implement Google Consent Mode v2 to respect your privacy choices.
Types of Cookies We Use:
- Necessary Cookies: Essential for website functionality, including session management and security features.
- Preference Cookies: Remember your language and region settings for a personalized experience.
- Analytics Cookies: Google Analytics (GA4) - Helps us understand how visitors use our website through anonymous data collection.
- Analytics Cookies: Metricool - Cookieless web analytics to measure website traffic and visitor behaviour (only with your consent).
- Marketing Cookies: Facebook Pixel - Used to measure ad campaign effectiveness and show relevant advertisements (only with your consent).
Cookies We Set:
| Cookie Name | Purpose | Duration | Category |
|---|---|---|---|
| outvoicer_consent | Stores your cookie preferences | 1 year | Necessary |
| _ga, _ga_* | Google Analytics - anonymous usage statistics | 2 years | Analytics |
| — | Metricool - cookieless traffic analytics (no cookies set) | Session | Analytics |
| _fbp | Facebook Pixel - ad effectiveness tracking | 3 months | Marketing |
You can manage your cookie preferences at any time by clicking "Cookie Settings" in the footer of this website.
This Privacy Policy was last updated: 21. Oct. 2026
Updates:
15. May. 2025: Added AWS to data hosting partners and SendGrid to Data Processors.
30. Jul. 2025: Moved website from AWS to Lovable.
10. Nov. 2025: Added cookies to website.
23. Sep. 2026: Replaced CostPocket OÜ with Outvoicer OÜ, removed references to Poland and Finland, and added SIA Outvoicer for Latvia.
23. Sep. 2026: Added Metricool cookieless analytics to the Analytics cookies section.
21. Oct. 2026: Added Fitek SIA to Optional data processors.